Mincom LinkOne for Manufacturers
The ability to manage aftermarket sales is critical in industries that sell and support capital equipment. The dealer/operator network needs to have access to the latest product information to make the right purchasing and maintenance decisions. However, getting correct and timely information out to a large and geographically disbursed network of dealers/operators is an unenviable task, and one that many manufacturers struggle with. For every day of delay, and for every incorrect part ordered, after market revenue is lost.
Mincom LinkOne has overcome many of the challenges that manufacturers face each and every day in delivering the most up to date information as soon as it is available in any easy to use graphical format.
Using Mincom LinkOne dealers/operators can access all of the latest manufacturer's maintenance manuals, parts catalogs and service bulletins easily, allowing them to accurately identify and procure the correct replacement parts that they need to fulfill their customers' requirements.
Mincom LinkOne enables manufacturers to leverage existing product information to realize:
- Increased revenue from spare parts sales.
- Decreased operational costs due to fewer maintenance delays and warranty claims.
- Increased operating efficiency through the dealer/operator network.
- Enhanced customer retention resulting from improved customer service.
- Improved management of stock levels by avoiding incorrect parts ordering.