Mincom Global Support Services - Platinum Support

Mincom Global Support Services provides a comprehensive range of optional offerings that enable you to continually improve core business processes while leveraging your existing solutions. We can provide the support you need to optimize the performance of your software and manage your business processes more effectively.

Mincom's Platinum Support provides the following options:

On-call Support
On-site Support
Self - Service Support
On-site Help Desk Support
Remote Support
Formal Service Level Agreements
Priority Routing
Upgrade Implementation Software Testing
Notification of Changes to Product Life Cycle
Monthly Work Order Report
Global Account Managers
Regional Coordinators

With Mincom's Platinum Support, you benefit from over 25 years of experience gained in supporting some of the world's largest asset intensive organizations. Our industry experts work with you to gain a complete understanding of your unique IT environment. We can help you reduce the total cost of ownership of your IT infrastructure which enables you to accelerate and maximize your return on investment.